At Xena Writer, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us.

1. Information We Collect
We may collect the following types of information when you place an order or contact us:

  • Name

  • Delivery address

  • Contact number

  • Email address  

  • Order details

2. How We Use Your Information
Your information is used solely for purposes such as:

  • Processing and delivering your orders

  • Providing customer service and support

  • Sending updates about your purchases or delivery

  • Offering promotions or product announcements 

3. Data Security
We use appropriate security measures to protect your information from unauthorized access, alteration, or misuse.

4. Information Sharing
Your information will only be shared with our delivery and logistics partners as necessary to complete your order. We do not sell, rent, or disclose your information for unrelated purposes.

5. Opt-Out Instructions
If you no longer wish to receive promotional messages from us, you can opt out at any time by:

  • Replying to our promotional message with the word UNSUBSCRIBE

  • Contacting our customer service team via phone or email to request removal from our marketing list

6. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

For any questions about this Privacy Policy or to manage your preferences, please contact our customer service team at [email protected].